Thank you for shopping with DiscountDeals. Your satisfaction with our automotive interior accessories is our priority. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of the delivery date for a refund, store credit, or exchange, subject to the terms outlined below.

1. Return Eligibility

To qualify for a return, items must meet all of the following conditions:

  • Be in new, unused, and original condition.
  • Be in the original, undamaged packaging with all included parts, accessories, manuals, and labels attached.
  • The return must be initiated within 30 calendar days from the date you received your order.

The following items are NOT eligible for return:

  • Items marked as “Final Sale” or “Clearance.”
  • Any product that has been installed, used, altered, cleaned, or damaged.
  • Custom-made or personalized items.
  • Opened software or digital downloads.

2. How to Initiate a Return

To start a return, please follow these steps:

  1. Contact Our Customer Service: Email us at jeeyjk061@163.com within the 30-day return window. Include your order number and the reason for your return.
  2. Receive Authorization & Instructions: Once your request is reviewed and approved, we will provide you with a Return Merchandise Authorization (RMA) number and detailed return shipping instructions. Returns sent without a valid RMA may not be accepted.
  3. Ship Your Return: Securely package the item(s) in the original or equivalent protective packaging. Write the RMA number clearly on the outside of the box. Ship the package to the address we provide. We strongly recommend using a trackable and insured shipping service, as DiscountDeals is not responsible for returns lost or damaged in transit.

3. Refunds

  • Once we receive your return, our team will inspect the item(s) to confirm eligibility.
  • We will notify you via email regarding the approval or rejection of your refund.
  • If approved, your refund will be processed to your original payment method within 7–14 business days. Please note that your bank or payment provider may require additional time to post the refund to your account.
  • Original shipping and handling fees are non-refundable. Return shipping costs are the customer’s responsibility, except in cases where the return is due to our error (see Section 6).

4. Exchanges

We currently offer exchanges only for items that are defective or that we shipped incorrectly. If you need to exchange an item for one of these reasons, please contact us at jeeyjk061@163.com with your order details and supporting photos or video. We will arrange the return and shipment of the replacement item.

5. Final Sale & Promotional Items

  • All “Final Sale” or “Clearance” purchases are final and cannot be returned, refunded, or exchanged.
  • Items purchased using a promotional discount may only be eligible for store credit equal to the final sale price paid.

6. Damaged, Defective, or Incorrect Items

Your satisfaction is important to us. If you receive an item that is damaged, defective, or incorrect:

  • Please contact us within 7 days of delivery at jeeyjk061@163.com.
  • Include your order number and clear photographs or video showing the product issue and its packaging.
  • We will arrange a prepaid return shipping label and, upon receiving the returned item, promptly ship a replacement or issue a full refund, including any shipping costs.

7. Questions?

If you have any questions about this Return & Refund Policy, please contact us:

DiscountDeals
Nanyang Jingchao Li Trading Co., Ltd.
Email: jeeyjk061@163.com
Phone: +86 18123568234
Address: Rm 401, Bldg 6, Yijing Garden, Shuyuan-Zhongxing Intersection (S140m), Hanhua Subdist, Xinye, Nanyang, Henan, P.R. China